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Our Customer Support and FAQ sections are designed to provide answers to most of your questions, but if you still have a question, we’re happy to assist!
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At Antietam Broadband, we welcome the opportunity to better serve our customers. We have designed this website with your convenience in mind. In all correspondence, please be sure to clearly identify yourself with your full name, address, and account number if applicable.
Our Locations
Washington County, MD
1000 Willow Circle in Hagerstown
Lobby Hours
Monday through Friday, 8:30a.m. - 5:00p.m.Drive Through Window Hours
Monday through Friday, 8:30a.m. - 5:30p.m.Saturday, 9:00a.m. - 12 noon
Sundays and major holidays - closed.
Opening Soon!
Carroll County, MD
1030 Baltimore Blvd. Suite 250 in Westminster
Ways to Contact Us:
By Phone
Main Office:
301-797-5000
Carroll County Sales: 1-888-573-0004
24/7 Tech Support: 301-797-5000
By Text
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Learn MoreCustomer Service Calls:
Give us a call at (301) 797-5000!
Monday through Friday, 8:00 a.m. - 7:00 p.m.
Saturday, 8:00a.m. - 5:00p.m.
Closed Sundays and Major Holidays
Support by Email
Please fill out the appropriate form below to contact us.
General Contact Form
Use this form for general comments, questions and suggestions about our products and service. (Please do not use this form to report technical service issues - please call or live chat with us - available 24/7).
Business Inquiry Form
Use this form to contact our Business Class Service Group for more information and a free customized quote on services for businesses such as Digital Television, High Speed Internet, Digital Phone, and 50 channels of digital music.
Advertising Inquiry Form
Use this form to contact our advertising sales department to discover how cable television advertising can benefit your business.