Antietam Gigabit Fiber FAQ

 


What does 1 Gigabit per second Internet mean?

The connection speed available at the device we install on your premises is capable of transmitting 1,000,000,000 bits of information every second.  Understand that your actual throughput speed depends on many factors.  

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Why would I want Antietam Flight 1Gbps service in my home or business?

Because this is the most advanced, cutting edge technology that can dramatically change the way you interact with the Internet. To start, here are some key benefits to consider:

For Your Home

  • Browse the Web with instant page changes, photo sharing, shopping and more with no buffering.
  • An amazingly fast, richer multi-player gaming experience.
  • Stream multiple movies simultaneously on devices throughout your home.
  • Imagine a future with everything from virtual doctor appointments, remote access to the classroom, and even live participation in public events, right from your living room.

For Your Business

  • Download and upload huge files in a flash
  • Video conferencing
  • Best experience for multiple employees
  • Perfect for data-hungry applications
  • E-commerce
  • Increased productivity and more!

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What do I need to know about Internet speeds with Flight?

We want to make certain you enjoy all of the benefits offered by Antietam Flight gigabit speeds!  Our engineers and technicians have put a lot of work into designing systems to help deliver that gigabit experience inside your home. First, we pull a fiber optic connection directly to your home and connect it to an Antietam provided Optical Network Unit (ONU). 

Wired devices

Although Antietam Flight provides 1 Gigabit speeds, there are a number of factors that can cause your network speeds to slow down. Some of these include:

  • Older network interface card: If your computer, laptop, and tablet has a 1 Gig network interface card, the device has the ability to communicate with Antietam Flight fiber network at 1 Gig speeds when connected to the Network Box with an Ethernet cable. Some devices that have a 1 Gig network card may not communicate at that speed inside the device, which can also affect your overall communications speed.
  • Out-of-date hardware: Many factors affect upload and download speed, including the type and age of hardware, the operating system, web browser, and the other applications.  When performing network speed tests, make sure your device is wired to the network with no other applications running. 
  • Slow connections between Antietam Flight fiber network and the websites you visit: Not all points on the Internet between Antietam Flight fiber network and the websites you visit (including speed test websites) necessarily run at 1 Gig. Even if our network and your devices are can accommodate 1 Gig speeds, you may not receive 1 Gig speeds from end to end - often due to heavy traffic or rerouting delays on other parts of the Internet. 

Wireless devices

Wireless adapters typically do not accommodate the full 1 Gig speed. To get the fastest possible network speeds, you should use a wired connection.

If you do use wireless devices with Antietam Flight 1 Gig service , you can still expect much faster speeds than you would get with other types of wireless access. Wireless speeds can be improved by reducing exposure to interference from outside sources that can cause significantly reduce network speeds for wireless devices. Learn more about optimizing your wireless network.

Maximum speed is determined by a number of factors, including the connection type, the number of devices you're running simultaneously, the age of your device, etc.

The following sections describe speeds achieved using Antietam Flight Gigabit service on a variety of wireless and connected devices.

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What speeds can I expect to receive on various mobile devices?

This section describes the maximum expected speed based on real-world conditions with common mobile devices. Where a range is displayed, the exact speed depends on the equipment you have (such as device types/models, locations of  equipment relative to your Wi-Fi devices) and the 802.11 version your device uses.

Android Phones and Tablets

Device802.11 versionMaximum expected speed
Nexus 6, Nexus 6P, Nexus 9, Galaxy S6, Galaxy S5, Galaxy Note 4, Galaxy Note 5802.11ac180 Mbps - 390 Mbps
Nexus 5, Nexus 5X, Nexus 7 (2013), Galaxy S4, Galaxy Note 3802.11ac90-98 Mbps
Nexus 4, Nexus 7 (2012), Galaxy SIII, Galaxy Note II802.11n90 Mbps
Galaxy Nexus, Galaxy SII, Galaxy Note802.11n90 Mbps
Nexus One, Nexus S, Galaxy S802.11n32 Mbps

 

iPhone®

Device802.11 versionMaximum expected speed
iPhone 6/6 Plus /6s/6s Plus/SE802.11ac90 Mbps - 400 Mbps
iPhone 5/5s/5c802.11n90 Mbps
iPhone 4s and earlier802.11n32 Mbps

 

iPad®

Device802.11 versionMaximum expected speed
iPad Pro802.11ac180 Mbps - 390 Mbps
iPad Air 2802.11ac180 Mbps - 390 Mbps
iPad Air802.11n180 Mbps
iPad mini 2/3802.11n180 Mbps
iPad mini802.11n90 Mbps
iPad (full size)802.11n90 Mbps

 

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What speeds can I expect to receive on various laptop computers?

This section describes the maximum expected speed based on real-world conditions. Where a range is displayed, the exact speed depends on the equipment you have (such as device types/models, locations of  equipment relative to your Wi-Fi devices) and the 802.11 version your device uses.

macOS®

DeviceRelease date802.11 versionMaximum expected speed
MacBook Pro and Air2014802.11ac390 Mbps - 585 Mbps
MacBook Pro2013802.11ac293 Mbps
MacBook Air2013802.11ac195 Mbps
MacBook Pro2011 - 2012802.11n270 Mbps
MacBook Air2011 - 2012802.11n180 Mbps
MacBook2009 - 2011802.11n180 Mbps
MacBook Air2008 - 2010802.11n90 Mbps
MacBook Pro2007 - 2010802.11n 180 Mbps
MacBook2007 - 2008802.11n90 Mbps
All modelsBefore 2007802.11a/b/g32 Mbps

 

Windows®

Release date802.11 versionMaximum expected speed
2013 - 2014802.11ac180 Mbps - 390 Mbps
2013 - 2014 (high-end gaming PCs only)802.11acUp to 585 Mbps
2012802.11n180 Mbps - 270 Mbps
2007-2011802.11n32-90 Mbps
2006 and earlier802.11b/g20 Mbps

 

Chromebooks

Release date802.11 versionMaximum expected speed
2015802.11ac180-390 Mbps
2013-2014802.11ac180-195 Mbps
2010-2014802.11n180 Mbps

 

Computers (Ethernet or USB adapter to Ethernet)

Manufacture dateHow is Ethernet connected?Maximum expected speed
2010 or laterEthernet connector 930 Mbps
2010 - 2014USB 2.0 to Ethernet adapter400 Mbps
2014 or laterUSB 3.0 to Ethernet adapter930 Mbps
earlier than 2010
Ethernet connector
100 Mbps

 

Important factors in determining wired connection (Ethernet) speeds are:

  • Your computer must be capable of 1 Gigabit Ethernet (True for most computers manufactured after 2009)
  • Your computer must have an Ethernet connector or a USB to Ethernet adapter
  • If your computer requires a USB to Ethernet adapter, your computer must capable of USB 3.0. (True for many computers made after 2013)

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What if I’m not getting the speeds I expect?

If you're not getting the speeds you expect, you may need to change something in your environment or upgrade your device.

Wi-Fi speeds can be affected by the following:

  • The number of wireless devices connected to the network at the same time. Connecting many devices to a network at the same time can reduce available bandwidth for each device. Reducing the number of devices connected to a network might improve performance.
  • The distance between the device and access point.
  • Device characteristics, such as the 802.11 version.
  • The Internet itself. Most common Internet destinations do not serve content to users at 1 Gbps speeds. Even though you have 1 Gbps service and you have wired your computer directly into your new router to be able to download at 1 Gbps, you still cannot download any faster than the server to which you are connected can serve.
  • Both Wi-Fi and wired connections can be affected by the quantity and quality of content being downloaded or uploaded. 

If you choose to use a wireless router with Antietam Flight Gigabit, please consider the following:

  • Network equipment should have 1Gbps ports. The router/firewall may not be able to support 1Gbps throughput even if the physical ports are 1 Gigabit capable.
  • If you use a router, you may need to make provisions for QoS (Quality of Service) and rate limiting to ensure optimal performance for all connected devices.
  • The number of devices utilizing the 1Gbps Internet connection can limit bandwidth for individual users.
  • The internal router firewall must be capable of processing data at speeds of 1Gbps.
  • A wireless router will not provide 1Gbps speeds wirelessly (see below).
  • The network protocols themselves have overhead necessary to function.  A 1Gbps connection speed will always have a lower throughput speed because of this network overhead.

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What types of cables will be used with Antietam Flight Gigabit?

CAT5e and Cat6 Ethernet cables best support Antietam Flight Gigabit speeds.

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Do I need to buy new devices?

Probably not, unless they are older. Any device between the modem and your computer could be a weak link in the chain, limiting the speed of the connection. These devices may include your firewall, router, switch and laptop, tablet or smartphone. Check the documentation for the specific devices to find out the maximum speeds. Newer equipment with a 1000BaseT network interface card may support up to 1 Gbps speeds. However, most smartphones and tablets are limited to speeds well below 1 Gbps.  Check for your devices' performance characteristics here

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Do I need additional equipment?

No. When we install your new Internet service we will activate an Ethernet port that will connect to your computer or network device.

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Will I need a modem?

You do not need a modem. Antietam will provide the device that the fiber connects to (Optical Network Unit).

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Can I buy my own modem?

No, Antietam Flight Gigabit service does not use a modem.  It uses an Optical Network Unit (ONU) that we will provide as part of the service.

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Will I be able to use WiFi with Antietam Flight Gigabit?

Yes. The equipment we will provide is designed to give you Internet access either through the wired connection. You may also connect a wireless router to the device that Antietam Flight provides.  For the best performance, we recommend you use an 802.11AC router with multiple streams.  Antietam can provide these routers for an additional charge.

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Can I use my own wireless router?

Yes.  We recommend an 802.11ac router with multiple streams to receive the best wireless experience. Please note that wireless speeds are dependent on the device capabilities.

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Will my WiFi connection be as fast as a wired connection?

No, WiFi connections are slower than wired connections. We recommend an 802.11ac router with multiple streams to receive the best wireless experience. Please note that wireless speeds are dependent on the device capabilities.

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What is fiber optic cabling and what are its benefits?

Fiber optic cabling contains one or more strands of glass. Digital pulses of light carry signals along the line at the speed of light. This is the preeminent technology for Internet speed and reliability - it offers the highest speeds, best signal transmission, and best reliability in adverse weather conditions.

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Is the speed the same in both directions (uploading and downloading)?

Yes, this is one of the great technological benefits of the service. Antietam’s service will deliver 1Gbps upload AND download. This is particularly important for home-based businesses and two-way video conferencing sessions among other benefits. Actual transmission speeds will depend on your equipment.

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Will there be a need to place any equipment on my home or business?

An Antietam Optical Network Unit (ONU) will be placed on the side of your home or business, which will house the fiber connections from the home or business to the rest of the Antietam Flight fiber network. Fiber optic cable will also be run underground or overhead (following utilities) from the street to the box on the side of your home or business.   

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How far does the fiber actually go into my house or business? 

Fiber connects to an Optical Network Unit (ONU) in your home or business. This allows Ethernet services to connect to devices in the building.

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What can I expect on the day of the Antietam Flight fiber installation?

On the day your installation is scheduled, our dispatcher will give you a confirmation call before the installer arrives. When our Installation Specialist arrives, he or she will ask you where you want the equipment placed and will be ready to offer advice about positioning the devices to optimize your signal throughout the home or business.  If possible, plan to have all your devices in their permanent locations prior to the arrival of the installer.  Clear other items out of the areas where you think the Installation Specialist might be working. Your feedback is welcome and appreciated in order to provide you a successful installation.

Our Installation Specialist will do all of the work. He or she will run fiber from an outside equipment box directly into your home or business.  The Installation Specialist will try to use existing wires in the walls at your location whenever possible.  It is not necessary to wire your home or business for Ethernet. However, if your location is already wired with Ethernet cables, the best Ethernet cable to use for gigabit service is Cat5e and or Cat6a.

If you plan to use the Antietam wireless access point, you’ll want to figure out a location where you can get reliable coverage throughout the house or office area. The installer will string network cable to join that location to your Antietam Optical Network Unit (ONU).

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