Contact Us

 

At Antietam Broadband, we welcome the opportunity to better serve our customers. We have designed this website with your convenience in mind. Our Customer Support and FAQ sections are designed to provide answers to most of your questions about Antietam Broadband TV and our products. If you still have a question after reviewing this information, we'd be glad to assist you. In all correspondence, please be sure to clearly identify yourself with your full name, address, and account number if applicable.

In Person

Lobby Hours

  • Monday through Friday, 8:30a.m. - 5:00p.m.

Drive Through Window Hours

  • Monday through Friday, 8:30a.m. - 5:30p.m.
  • Saturday, 9:00a.m. - 12 noon
  • Sundays and major holidays - closed.

Main Office:

Antietam Broadband
1000 Willow Circle
Hagerstown, MD 21740

By Live Chat

Select the LIVE CHAT button in the lower right to reach a local Contact Center representative.

By Phone

Main Office - 301-797-5000 - 24/7 FREE

Tech Support - 301-797-5000

Customer Service Calls:

  • Monday through Friday, 8:00 a.m. - 7:00 p.m.
  • Saturday, 8:00a.m. - 5:00p.m.

By Email

Please fill out the appropriate form below to contact us.

Order/Upgrade Form

Use this form to order new cable television, digital phone and Internet service, or to upgrade your existing service.

Check Service Availability Form

Use this form to see if Antietam Broadband service is available at your address. Please note, Antietam Broadband service is only available in Washington County, Maryland.

Business Inquiry Form

Use this form to contact our Business Class Service Group for more information and a free customized quote on services for businesses such as Digital Television, High Speed Internet, Digital Phone, and 50 channels of digital music.

Technical Repair - Television, Internet and Phone

Use this form to report technical service problems.

Diagnose WiFi issues for free using your mobile phone! Antietam offers customers a free app to troubleshoot and fix WiFi issues in your home. You can use the app 24/7 to get immediate help improving your network. Learn more here.

Advertising Inquiry Form

Use this form to contact our advertising sales department to discover how cable television advertising can benefit your business.

General Contact Form

Use this form for general comments, questions and suggestions about our products and service. (Please do not use this form to report technical service issues - use the Technical Repair form above.)

Join Our Email List

Click the link above to register for our email list. Antietam Broadband respects your privacy. We will never share your email with any third party.