Customer Support

Billing Information


Billing Options:

For your convenience, we have a variety of payment options:

Online – Visit the MY ACCOUNT button in the top right corner of this webpage.

Phone – Call 301-797-5000 and tell the automated system "I need to pay my bill."

Text - Sign up for text alerts to pay your bill! Get notifications on account balances, payments, appointment reminders, chat with a live representative, and more.

My Account Button

In Person – Visit our drive-through located at 1000 Willow Circle, Hagerstown, MD 21740 during regular business hours: M-F, 8:30a.m. – 5:30p.m.; Saturday 9:00a.m. – 12 noon.

Drop box available 24/7/365, located next to the front door.

Mail – Send a check or money order to:
Antietam Broadband
1000 Willow Circle
Hagerstown, MD 21742
Please be certain to include the detachable stub from your billing statement.