Customer Support

Text Alerts


New and expanded text alerts system!

Welcome to Antietam TextConnect!

Get text alerts sent to your mobile phone for FREE*!

Get notifications on account balances, payments, appointment reminders, chat with a live representative, and more.

Text MENU to 301-797-5000 to access Antietam TextConnect.

Customer suppport page text alerts Asset

Keywords for Texting:

FAQ – Self Help and Solutions

PAY - Make Payment

BAL – Current Balance

DUE – Current Due Date

LAST – Last Payment Received

OUTAGE – Check for Outage

CHAT – Live Agent Chat

HELP – Menu List

STOP – Opt Out

UNSTOP – Opt Back In

*This service is provided at no charge by Antietam Broadband. Customers’ mobile service provider may charge the mobile user to send/receive text messages depending on the terms of their mobile account. Antietam Broadband respects our customers' privacy and will never sell our customers' personal contact information.