Customer Support

Text Alerts


New and expanded text alerts system!

Welcome to Antietam TextConnect!

Get text alerts sent to your mobile phone for FREE*!

Get notifications on account balances, payments, appointment reminders, chat with a live representative, and more.

Text MENU to 301-797-5000 to access Antietam TextConnect.

Customer suppport page text alerts Asset

Keywords for Texting:

FAQ – Self Help and Solutions

PAY - Make Payment

BAL – Current Balance

DUE – Current Due Date

LAST – Last Payment Received

OUTAGE – Check for Outage

CHAT – Live Agent Chat

HELP – Menu List

STOP – Opt Out

UNSTOP – Opt Back In

*This service is provided at no charge by Antietam Broadband. Customers’ mobile service provider may charge the mobile user to send/receive text messages depending on the terms of their mobile account. All customers agree to be opted in by Antietam Broadband Use of Service, with an option to opt out at anytime. To opt out, simply respond to texts with STOP. Antietam Broadband respects our customers' privacy and will never sell our customers' personal contact information.